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Terms and Conditions

 
Please see below our terms and conditions for
A)     Weekly courses
B)     Summer courses
C)     Tickets
D)     Privacy Policy
 

A)     Weekly Courses

 
Payments, Discounts, Refunds & Cancellation
 
Enrolments & Invoicing
All enrolments onto weekly courses are for the full academic year.
A registration fee (10% course price) must be paid before confirmation of a student’s place can be given.
On confirmation of accepting an academy place, invoices for the entire year (in accordance with your preferred invoicing option) will be sent out by email (unless post requested). Reminder invoices will be sent one month before each payment due date.
 
Late payments
We are an education and theatre company committed to enriching lives and futures of our students and families. Late payments cause us unnecessary costs and make it difficult to deliver the service we aspire to. We advise you to contact us in case of payment difficulty. Where reminder letters are required to be sent, a 10CHF charge will be incurred. If payments are overdue by more than 30 days without warning, we reserve the right to suspend the place of the student. Fees overdue by more than 60 days will be automatically referred to a debt collection agency, the costs of which will be borne by the client.
 
Refunds and Cancellation
It is assumed that all students who sign up will be continuing with their course for the full academic year (all three terms).  If any student wishes to leave the course part way through that year, they will not be refunded the course registration fee and must notify the Academy, in writing, one month before the end of the previous term.  Failure to do so will result in the client having to pay the full course fees for the following term. Notice for term 2 cancellation must be received by 30th November, Term 3 cancelation by 28th February, after this, no refunds will be given.
If a student wishes to cancel their participation within the first half term (before end October), unused Term 1 fees will be refunded. The registration fee will not be refunded.
 
Discounts
Second and all further siblings benefit from a 10% discount on yearly fees.
Students who choose a second or more course will also benefit from a 10% discount.
The maximum course discount is 10% (with the exception of Finance discount).
If Fees are paid in full at the start of the year, a 5% discount is awarded on the total price of the bill.
If you would rather pay monthly fees, this is possible and incurs a 5% surcharge on the total price of the bill.
 
General
 
All students under 18 must have the permission of a parent/guardian in order to attend the Academy.
 
Attendance & Student Safety
On joining the Academy, students and parents acknowledge that they are making a commitment. Regular weekly attendance is essential. Students who regularly miss Academy classes without good cause and prior notice may be asked to leave the course and will lose their place. In this instance, no refunds will be given.
Parents are responsible for the transporting of their children to and from classes. Children should arrive a few minutes before class to ensure that they are ready for the course start time, and collected at the designated time at the end of the class.
Late arrivals can be very disruptive for everyone involved and therefore should be avoided. Students are permitted to arrive up to a maximum of 15 minutes in advance of class start times.
Simply Theatre Academy is responsible for students from the course start time, until the time stipulated for the class to end.
Parents should ensure that students, especially those aged 9 and under wait inside the Academy venue until the person designated to collect them has arrived.
In the event that a student is going to be absent from their weekly class, please contact the Academy office in advance to let us know.
If a student is sick please respect the child, other students and teachers by keeping them at home and informing the Academy office.
No refunds are available for missed sessions or illness. Unfortunately make up days on other courses at the Academy are not possible.
Simply Theatre Academy reserves the right to refuse admission to a course or withdraw a student from a course if their behaviour is detrimental to the enjoyment or development of the other participants.
 
Clothing & Equipment
Due to the nature of the courses it is advisable for students to bring along a bottle of water clearly marked with their name to each class. This way they can take a sip as and when needed. No juice or fizzy drinks will be allowed in the studios.
Chewing gum is not permitted anywhere in any Academy venue.
Hair should be away from the face. This is to ensure that it does not become a distraction, restrict visibility of the face when acting and to allow for free movement.  Students with long hair should either come with their hair tied back away from the face, or else bring a hair bobble with them to every class.
For safety reasons earrings should not be worn unless small studs. Please be sensible with other jewellery.
 
Clothing - Drama classes 
All students will receive a complementary Academy T-shirt on their first Academy session of the year, they are expected to then wear this to every class and will be asked to wear it at some Academy events.  All students should wear either trousers/shorts which do NOT inhibit movement and should be comfortable. No skirts or dresses should be worn for the aforementioned reasons. Denim jeans/shorts should also be avoided as they will restrict movement. 
Outdoor shoes are not permitted to be worn inside the studios.  Students may go bare foot, but are encouraged to bring flat indoor ‘gym’ or ‘ballet’ shoes. Again these should be comfortable and flexible enough to allow for active movement.
 
Clothing -Performing Arts
As with the Drama courses, each PA student will receive a complementary T-shirt at the beginning of the year. This will form part of their compulsory kit which must be worn at every class.
Due to the PA weekly course comprising of one third dance and movement, we have a strict uniform as follows which must be worn at every class –
Plain black jazz trousers / track pants (no hipster / coloured piping / logos- they will not be permitted).
Academy T-shirt  (complimentary and given out at the first class)
Black gym / jazz shoes. 
 
After the first week, students failing to conform with the Academy’s Performing Arts clothing regulations will not be permitted to take part in the class.  If you have any problems or questions regarding the clothing regulations, please contact the office directly, thank you.
We strongly advise that student clothing and items are marked clearly with their name.
All personal belongings brought to the Academy are the responsibility of the parent/participant. Simply Theatre Academy does not accept responsibility for any lost or damage to personal possessions.
Parents are responsible to bear the cost of any property or facility damage caused by themselves or any children they book on to a course.
 

B)     Summer courses

 
Payments, Discounts, Refunds & Cancellation
 
Enrolments & Invoicing
All enrolments are paid in advance.
Students will not be able to begin a course without payment in full being made.
 
Refunds and Cancellation.
No refunds are given within 30 days of the course start date.
Refunds before this time are given as follows:
Between 30 and 60 days before course start date: 50%
Between 60 and 90 days before course start date: 75%
More than 90 days before course start date: 90%.
 
Cancellation insurance can be bought at time of purchase that will allow 100% of course fees to be re-imbursed at any time, in the event of a medical or compassionate need.
 
Discounts
Second and all further siblings benefit from a 10% discount on summer course fees.
Further discounts are available for students who wish to take more than 2 courses throughout the same summer.
 
General
 
All students under 18 must have the permission of a parent/guardian in order to attend the Academy.
Pack lunches should be provided each day by the parent. Simply Theatre does not have the facility to provide hot lunches.
 
Attendance & Student Safety
Parents are responsible for the transporting of their children to and from classes. Children should arrive a few minutes before class to ensure that they are ready for the course start time, and collected at the designated time at the end of the class.
Late arrivals can be very disruptive for everyone involved and therefore should be avoided. Students are permitted to arrive up to a maximum of 20 minutes before the start of the day – 8.40am.
Simply Theatre Academy is responsible for students from the course start time, until the time stipulated for the class to end.
Parents should ensure that students, especially those aged 9 and under wait inside the Academy venue until the person designated to collect them has arrived.
In the event that a student is going to be absent, please contact the Academy office in advance to let us know.
If a student is sick please respect the child, other students and teachers by keeping them at home and informing the Academy office.
No refunds are available for missed sessions or illness.
Simply Theatre Academy reserves the right to refuse admission to a course or withdraw a student from a course if their behaviour is detrimental to the enjoyment or development of the other participants.
 
Clothing & Equipment
Due to the nature of the courses it is advisable for students to bring along a bottle of water clearly marked with their name to each class. This way they can take a sip as and when needed. No juice or fizzy drinks will be allowed in the studios.
Chewing gum is not permitted anywhere in any Academy venue.
Hair should be away from the face. This is to ensure that it does not become a distraction, restrict visibility of the face when acting and to allow for free movement.  Students with long hair should either come with their hair tied back away from the face, or else bring a hair bobble with them to every class.
For safety reasons earrings should not be worn unless small studs. Please be sensible with other jewellery.
 
Clothing
All students should wear either trousers/shorts which do NOT inhibit movement and should be comfortable. No skirts or dresses should be worn for the aforementioned reasons. Denim jeans/shorts should also be avoided as they will restrict movement. 
Outdoor shoes are not permitted to be worn inside the studios.  Students may go bare foot, but are encouraged to bring flat indoor ‘gym’ or ‘ballet’ shoes. Again these should be comfortable and flexible enough to allow for active movement.
We strongly advise that student clothing and items are marked clearly with their name.
All personal belongings brought to the Academy are the responsibility of the parent/participant. Simply Theatre Academy does not accept responsibility for any lost or damage to personal possessions.
Parents are responsible to bear the cost of any property or facility damage caused by themselves or any children they book on to a course.
 

C)     Tickets

Every member must have a valid ticket.
All tickets must be paid for before being confirmed and issued.
Once purchased, tickets cannot be exchanged or refunded.
Late admission is not guaranteed but will be offered whenever possible.
Glasses, bottles, cameras and recording equipment are not permitted.
Phones must be switched off during performances.
Simply Theatre reserves the right to cancel any event without prior notice and without being liable to pay any person any compensation or damge other than a refund of the face value of the tickets help by them for any cancelled event.
The right is reserved to add, withdraw, or substitute artists and to vary the advertised programmes as necessary.
Simply Theatre reserves the right to withdraw this ticket and to replace it with a ticket for another seat within the venue having the same or higher price than this ticket.


D) Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions
(Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)

To administer a contest, promotion, survey or other site feature

To send periodic emails
(The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.)

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By using our site, you consent to our web site privacy policy